Return & refund policy
Your satisfaction matters to UrbanDrift.
Returns
- Returns are accepted within 7 days of delivery
- Item must be unused, unworn, and in original packaging
- Proof of purchase is required
Non-Returnable Items
- Used or damaged items
- Items returned after 7 days
- Sale or discounted items (unless damaged)
Refunds
- Once approved, refunds are processed within 5–10 business days
- Refunds are issued via original payment method or store credit
Exchange
Exchanges are allowed for size or color (subject to availability).